1. In the 'Sources' section, select 'Files' as the source type you want to add. This will take you to the file upload interface.

2. Click on the 'Upload Files' button. This will open a file explorer where you can browse and select the files you wish to upload. Select the files you want and click 'Open' or 'Choose' in the file explorer.

   <aside> 💡 Web2Chat currently accepts files in .txt, .docx, .pdf and .md formats

   </aside>

3. The selected files will now appear in the upload interface. Review the files to ensure you've selected the correct ones.

4. Once you're happy with your selection, click the 'Save Files' button. This will initiate the upload process. Depending on the size and number of files, this might take a few moments.

5. After successful upload, you'll receive a confirmation message, and the newly uploaded files will be listed in the 'Files' section. If you've deleted any files during this process, they will no longer appear in the list.

Once you've uploaded files on Web2Chat, you can view and manage them in the File Management Table.

• File URL: This column displays the URL of the file, which usually includes the file name. This URL is generated by Web2Chat when the file is uploaded.
• Characters Count: The number of characters in the file is shown in this column. This helps keep track of your plan's characters limit.
• Last Trained On: This column shows the date when your bot was last trained using the file. If the file hasn't been used for training yet, this will be marked as 'Empty'.
• Status: The status column indicates whether the file has been used for training ('Trained'), is currently being used for training ('Training/Retraining'), or hasn't been used yet ('Draft').
• Action: This column contains actions you can take on the file. Currently, only the 'Remove' action is available. Clicking this will delete the file from your bot's sources, and the bot will no longer use the information from this file for training.

<aside> 💡 Remember, you can upload as many files as you want, keeping in mind the character count limit of your chosen plan.

</aside>

Notion as a File Source

If you utilize Notion for maintaining their knowledge base, Web2Chat provides an easy way to incorporate that content. Notion allows you to export pages as markdown files (.md). You can directly import these markdown files in Web2Chat as a file source.

1. Export the desired pages from your Notion workspace as markdown files (.md). If you need assistance with this, you can follow the instructions provided by Notion on their help page.
2. Follow the above steps to upload these markdown files to Web2Chat.
3. Once the files are 'Processed', they can be included in your bot's training set.

<aside> 💡 This integration allows for a seamless transition from your Notion workspace to the bot training, ensuring your bot is well-versed with your company's knowledge base.

</aside>