QnA feature allows you to directly input information in a Question and Answer format, making it a convenient method to train your bot with specific dialogues

  1. In the 'Sources' section, select 'QnA' as the source type you want to add. This will bring up the QnA interface.
  2. In the QnA interface, you can enter pairs of questions and answers. Start by typing your question in the 'Question' field and the corresponding answer in the 'Answer' field.
  3. Once you've entered a QnA pair, click on 'Save'. This action will save the QnA pair, and it will appear in the QnA sources list.

Like other sources, each QnA pair has a status that can be 'Draft', 'Training/Retraining', or 'Trained'. This status, along with the 'Last Trained On' date, helps you track the training progress of your bot effectively.

Each QnA pair also comes with a 'Delete' action. You can use this to remove any existing QnA pair from your sources if needed.

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Remember, you can add as many QnA pairs as you want, as long as you stay within the character limit of your chosen plan.

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